FAQ
What payment methods do you accept?
We accept various payment methods, including Cash on Delivery & major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment methods like UPI and Net Banking. You can select your preferred payment method at checkout.
Can I modify or cancel my order after it has been placed?
We strive to process orders as quickly as possible to ensure timely delivery. Once an order has been shipped, modifications or cancellations may not always be possible. Please contact our customer service team immediately if you need assistance with your order.
How long will it take to receive my order?
It typically takes 4 business days, though in special cases, it can extend to 7 business days.
I have not received my order, where is it?
Please check the following before contacting our customer service team:
- Check you have received an email confirming your order has been dispatched.
- Check the tracking information that is included in your dispatch confirmation email using the relevant link.
- Check for emails, phone calls and attempted delivery cards from one of couriers, it may be that your parcel is being held at your local depot awaiting collection or redelivery.
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Check nobody at your address has taken the delivery on your behalf.
Please contact us at forthclothing4@gmail.com and we’ll do our best to resolve the issue as quickly as possible.
Shipping
Fast shipping
The estimated delivery time for orders varies depending on your location. Typically, domestic orders are delivered within 4-7 working days, while international orders may take longer. You will receive a more accurate delivery estimate at checkout based on your shipping address. For further inquiries or specific delivery concerns, please feel free to contact our customer service team.
Order tracking
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery from "Track my order" option in the main menu on the top left corner of your screen.
Get in touch
Our customer service team is here to assist you with any questions, concerns, or feedback you may have. You can reach us by sending a DM to our WhatsApp or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly and provide the best possible assistance to our valued customers.